New flight from Austin to Ft Myers on which I had asked for wheelchair aid did not supply any jetway assistance and Unquestionably practically nothing in Ft Myers from airplane to baggage assert and NOONE to question.
Hardly ever I repeat hardly ever will I select American Airways. Yet again.Entirely unprofessional staff members from the ticket agent to flight attendants. Each of the jokes I've heard about this getting a ” cattle hauler ” airline is sadly legitimate in my modern experience.incredibly unfortunate.
on oct,21 I used to be returning household from dallas tx to Greensboro n.c. on fligt aa3071 although on my assigned seat a cockaroach was from the front seat in front of me the individual sitting close to me observed it to we known as the fligt atendent and wouldn't appear untell quite a few calls for her notice the brot a person to return Look at an just claimed its Alright and still left we needed to journey every one of the way house wondering where that cockaroach was and were did it go it had been an exceedingly discusting trip but had to consider it again home .
PS I had her on the return flight and it was evenm better she lives during the Phillie place and I lived in the exact same spot for few several years so we experienced a dialogue about that .
If This can be the new American Airlines I’ll go on file as stating I much like the old a single far better. You received’t go broke by losing my organization but you should have an additional seat accessible to market to A few other unsuspecting customer.
I have flown your airline two instances in the final twelve weeks and experienced 1 guy that works for me to fly past week on a non end flight you fellas can’t even obtain a non quit flight promptly.
I was seeking to purchase ticket for fifteen 12 months old son and couldn’t use Site for he was regarded minimal. I termed customer service and she or he assisted me with airline obtain. I precisely requested if I required to terminate if I could inside of 24hours. This attendant explained Sure. I learned 4 several hours later The key reason why son would wish to fly was cancelled. I referred to as back again to terminate the flight the attendant advised me I couldn’t cancel flight and it absolutely was a nonrefundable ticket. I told her predicament as stated higher than she claimed she couldn’t do anything at all. I questioned for your supervisor, I acquired one particular and discussed your situation, she mentioned I couldn’t cancel it and acquire my a refund she was incredibly impolite and hung up on me. I named again to request for another supervisor and as I was conversing with this supervisor she educated me that the last supervisor mentioned in her file I refused voucher. What ever a voucher was I was not even confident. Then second supervisor informed me what she considered. Therefore the flight wasn’t cancelled since she mentioned to wait a few days right before I make my closing choice and he or she would wave changing payment to take action and I shouldn’t have any difficulty.
Ref: Ticket figures 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February 7th on account of illness. I comprehend we will use our tickets within the calendar year from day of buy.
Had a web based reservation established to go and when wanting to submit it told Website me to start over – I known as a representative immediately and reported they may see the cost I had been quoted but when refreshed when up $one hundred twenty – Not easy to feel that they might not stand by what they could see on-line – I ended up being forced to pay the extra $one hundred twenty simply because I necessary All those correct flights – once again tough to imagine they'd not stand beside the online price tag – really expensive
My flight was extremely pleasant. I had an death in my family members and return property on Thursday morning. So with that I referred to as purchaser service and question if I could get an flight again two times early. I was explained to that it will cost me 600 greater than my original return ticket.
Up to now you might have created us lose 24 hours of our trip We work flat out for day off function and of your days have led to us achieving our place A single Total Day Later. Not a pleased client and will spread the term.
I know that it could be some time right before USAIR and American computer software will be synched. But, there is not any cause of your agents to be so disconnected.
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I compensated an additional $twenty for any seat with far more room. You put me in a very seat close to an exceedingly large guy who took over 50 percent of my seat.